Privacy Notice

Bright Star Sports and Bright Star Sports Website

Background

Bright Star Sports (BSS) is committed to protecting and respecting your privacy. This privacy notice sets out how BSS uses and protects any personal information we collect or you provide to us about yourself and your child or children while using our services and this website.

What We Need

BSS asks for personal data, and you provide that to us. We take your privacy seriously and will only use personal information about you and your child or children to provide the services you have requested from us and to administer your account.

We collect personal data from you to deliver the services and programmes you have requested. This includes you and your child or children’s name, address, date of birth, and gender to allow us to provide the requested service.

Additionally, with your consent, we may seek permission to collect further details on specific medical and relevant healthcare details and history necessary to ensure the welfare and safety of your child or children.

When you conduct a transaction on our website, such as submitting an enquiry form, we collect personal information you provide, such as your name, address, and email address. Your personal information will only be used for the specific reasons stated above.

Why We Need Your Data

We need this personal data to provide you with our services and enter into a contract with you. We will not collect any personal data that is not necessary to provide and oversee this service.

Who We Share Your Data With

BSS is hosted on the WordPress platform. WordPress provides us with the online platform that allows us to deliver our services to you. Your data may be stored through WordPress-hosted databases and general WordPress applications. These are secured with industry-standard protections, including encryption and firewalls.

In addition, we may use third-party plugins or tools integrated into WordPress for specific functionalities (e.g., payment processing, form submissions). These plugins comply with GDPR standards and process data securely. A list of such third-party tools can be made available upon request.

No other third parties have access to your personal data unless the law requires it.

Data Security

All our data is hosted on secure servers. These servers are protected by firewall technology, and our website uses encrypted SSL technology to prevent any information from being intercepted when bookings or enquiries are made.

How We Communicate With You

We will contact you using the personal information you have provided on the website. We may contact you to continue with an initial booking, respond to a booking enquiry, notify you of amendments to a class or workshop (e.g., a change of timings), send reminders for upcoming bookings, or clarify or further understand the information you have provided to us. To do this, we will use email, telephone, or text messages.

We may also occasionally contact you with information (e.g., newsletters) regarding our services or to request feedback. The legal basis for this is termed legitimate interest. We would seek your consent prior to doing so, and you may withdraw your consent at any time by contacting info@brightstarsports.com.

Your Rights

You can withdraw your consent to be contacted at any time. Simply email info@brightstarsports.com, and we will confirm this for you. If you wish to obtain a copy of all information held, please email info@brightstarsports.com. If you believe we are processing your personal data unlawfully, you can complain to the Information Commissioner’s Office (ICO).

How Long We Keep Your Information

We will keep your and your child or children’s personal data for as long as they participate in any of our classes and workshops and for the period required by the relevant statutory and legislative guidelines. If you would like more information on our retention policies, please contact info@brightstarsports.com.

Data Breach

While all precautions are taken to prevent data breaches, we acknowledge that they can occur. BSS has processes and controls in place to minimise the likelihood and impact of breaches and to ensure affected parties are informed promptly. If a data breach occurs, we will comply with all relevant legal obligations and report it to the ICO if necessary.

Data Controllers

At present, only employees of BSS and third-party service providers integrated through WordPress (e.g., plugins and hosting services) will interact with your personal data. If we update our systems or employ additional companies to process data on our behalf, we will update our privacy policy accordingly.

Cookies & EU Cookie Directive

Please read our cookie policy.

Updates to This Policy

We may update our privacy policy periodically by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Last Updated

January 2025